Every healthcare facility has internal operational rules and regulations. However, accreditation ensures that the organization complies with the norms and criteria established by a recognized, external organization. Accreditation provides an external validation mark for your company, demonstrating that they comply with industry standards and best practices. However, certification in healthcare is more than just a matter of reputation. Going through the certification process helps to streamline processes, enhance treatment quality, and foster confidence among patients and the community.
NABH offers a wonderful opportunity for healthcare businesses to create standards and processes while also improving the dependability of service operations. Accreditation is beneficial to all stakeholders in a hospital, but it is especially beneficial to patients. It encourages continual improvement in governance, operations, and activities for a hospital (clinical and administrative). Staff is imbued with a feeling of ownership and clinical competence. Accreditation is entirely optional, and in today’s competitive market, hospitals are more interested in establishing their quality-of-service delivery.
Accreditation is described as the public acknowledgment of a health organization’s achievement of accreditation requirements established by a National Health Accreditation agency. The National Accreditation Board for Hospitals and Healthcare Providers (NABH) is a component of the Quality Council of India (QCI), which was established in 2006 to oversee and certify healthcare providers and hospital programs. IRDA, on the other hand, is the primary independent top statutory board that governs the Indian insurance business.
Hospital accreditation is NABH’s flagship program, with the primary goal of encouraging patient safety and quality improvement in public and commercial hospitals. It creates a uniform framework for hospitals and other healthcare institutions to adopt compliance patient safety measures. NABH’s quality standards have been approved by the International Society for Quality in Healthcare. Not only this, but it may also be essential for a variety of other reasons. For example, did you know that having accreditation can make the process simple and safe? It can be almost just as important as what we believe it to be for you to have access to NABH awareness training and other opportunities. The followings are the significance and benefits of NABH accreditation:
The most beneficiaries are the patients: With NABH accreditation and the adoption of its requirements at the hospital, patients benefit the most from efficient services and excellent treatment. NABH supports improved patient happiness, which leads to improved clinical results. When the hospital obtains greater patient satisfaction numbers, it results in profit for all stakeholders and staff. It naturally motivates them to put in more effort and obtain cutting-edge technologies to raise the bar for better patient care.
Establishes a sense of social trust: NABH Accreditation contributes to improved community confidence in the services offered by the hospital’s certified medical team by enhancing the patient experience and staff productivity.
For insurance and third-party services, the IRDA requires NABH Accreditation: The Insurance Regulatory and Development Authority of India (IRDA) has now required all hospitals impaneled with it to enroll in NABH to provide treatment under Cashless Insurance Schemes (CIS). As it cuts down on inflated invoices and inconsistencies, NABH accreditation assures a fair billing procedure and quality care in hospitals.
Improved workplaces for employees: The training, updates, and skill development, proper NABH Documents that the personnel of NABH Accredited hospitals receives is comparable to those of their equivalents in worldwide hospitals. A positive work atmosphere and increased clinical process expertise are advantageous to the workforce of hospitals with NABH accreditation.
Hospitals benefit from an edge in marketing: The hospital that receives NABH accreditation benefits from increased medical care since it improves its reputation and sets it apart from other hospitals. NABH accreditation can increase patient confidence in the quality of services and healthcare facilities provided by the hospital, which supports in the growth of healthcare services at the hospital.
National Accreditation Board for Hospitals and Healthcare Providers is known as NABH. Implementing and managing an accreditation program for healthcare and hospital organizations is the main objective of NABH. To create goals and benchmarks for the improvement of the health sector, the constituent board of the Quality Council of India attends to the consumers’ highly demanded criteria. Various parties, including the public, the government, and businesses, support the NABH.
How to prepare for NABH accreditation? To become the Hospital accredited by NABH, the administration should prepare a plan of action to obtain a goal. The first stage is to choose a person to oversee all the activities that apply for accreditation and organize their coordination.
The initial step is to suggest a candidate who is acquainted with the current quality assurance system. The officer can identify the gaps where the hospital needs to work and what needs to be improved in this way.
The applicant hospital must have a thorough understanding of the NABH assessment process.
The hospital should employ officers to create benchmarks and oversee the application of higher standards.
The hospital should conduct a self-assessment drive before presenting the quality criteria to the NABH team. They can proceed with submitting the application form if they determine that everything is correct.
What are the NABH records required? There are several statutory and no statutory documented records that the NABH team will ask you to update on their protocol. Other than primary NABH documents like Manual, procedures, SOPs, Plans, etc. following documented records required are listed below:
Hospital registration certificate
Details of doctors and support staff
List of the services provided
NOC from the Fire department
SOPs for the various quality actions followed at the hospital
Any other Empanelment’s/ Accreditations
Bio-medical waste certificate
What are the benefits of NABH accreditation? All healthcare centers with Full NABH or Entry-level NABH receive several benefits. The list below provides some significant benefits of NABH:
Hospitals get improved duties from insurance firms and government panels.
Foundation of huge recognition to the hospital, and helps build customer trust.
Decrease the costs by improving Operational Efficiency
Better staff utilization through training & clearer assignment of roles and responsibilities with credentialing and privileging
Optimizing usage of Materials with better Inventory Management, avoiding Stock-outs
Makes the hospital qualified for the service of global patients
Often monitored results help the workers and other staff members to ensure better services and amenities for the patients.
Reduction in Hospital Infections, Medical Errors, and Accidents resulting in dropping unnecessary stays at the hospital
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